Payment Policy

Payment Policy

Effective Date: 25/08/2026

This Payment Policy explains the accepted payment methods and related billing information for orders placed at www.dovyn.store.

Accepted Payment Methods

We accept the following payment methods at checkout:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

Currency

All prices listed on our website are in U.S. Dollars (USD) and all transactions will be charged in USD.

When You Are Charged

Your payment method will be charged immediately at the time your order is successfully placed.

Declined or Failed Payments

Occasionally, a payment may fail or be declined at checkout due to:

  • Insufficient funds

  • Incorrect billing details (e.g., zip code mismatch)

  • Bank security restrictions or fraud protection holds

  • Temporary payment gateway issues

If your payment is declined, we recommend:

  1. Verifying that your billing address matches the information registered with your card issuer.

  2. Contacting your bank or card issuer to clear any security holds.

  3. Trying a different accepted payment method or browser.

Payment Security

Your payment security is our top priority. All transactions are processed through secure, 128-bit SSL encrypted connections. We do not store or have access to your full payment card details on our servers; all payment transactions are handled directly by PCI-DSS compliant payment processors.

Billing Issues & Fraud Control

If you notice an unauthorized or incorrect charge from Dovyn on your statement, please reach out to us immediately at support@dovyn.store or +1 (321) 343-3154 so we can investigate and resolve the issue for you promptly.

Contact Us

  • Store Name: Dovyn

  • Business Address: 26 Zelmer St, Buffalo, NY 14211, United States

  • Business Email: support@dovyn.store

  • Business Phone: +1 (321) 343-3154

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Customer inquiries are usually answered within 24 business hours.